Refund Policy for Cat Care Mastery

Refund Policy

Last updated: 27th June, 2024

Commitment to Satisfaction:
At Cat Care Mastery, we are dedicated to providing high-quality digital products that offer valuable insights and practical solutions for cat owners. We stand behind the quality and value of each of our products and strive for complete customer satisfaction.

30-Day Money-Back Guarantee:
We understand that each of our customers has unique needs and expectations. Therefore, we offer a 30-day money-back guarantee on all our digital products. If, for any reason, you are not satisfied with your purchase, you are entitled to a full refund within 30 days of your purchase date.

How to Request a Refund:

  • Contact Us via Email - To initiate a refund, please contact our customer service team via email at Include your order number and the email address used during the purchase to help us process your request efficiently.
  • Contact Us via WhatsApp - Alternatively, you can request a refund by messaging us on WhatsApp at (+91) 9920314558. Please provide your order number and the details necessary to identify your purchase.
  • Provide Feedback - While it is not mandatory, we encourage you to provide feedback regarding your reason for the refund. Your insights are invaluable and help us improve our products and services.
  • Refund Processing - Once your refund request is received and reviewed, we will process the refund. The amount will be credited back to the original method of payment. Please be aware that depending on your bank or credit card company, it may take an additional 5-10 business days for the refund to appear in your account.

Ongoing Support:
Our commitment to your satisfaction extends beyond the refund period. If you have any questions or need further assistance with any of our materials, do not hesitate to contact our support team via email or WhatsApp. We are here to ensure that you gain the most value from your investment in our products.

Scope of Policy:
This refund policy applies to all digital products sold by Cat Care Mastery. Please note that this policy is only applicable to purchases made directly through our official sales channels. Purchases made through third-party platforms are subject to the refund policies of those respective platforms.

Acknowledgment of Policy:
By purchasing any digital products from Cat Care Mastery, you acknowledge that you have read, understood, and agreed to the terms outlined in this refund policy. We thank you for choosing Cat Care Mastery, and we are committed to providing you with resources that support your journey in cat care.